Frequent Questions

Discover the Best Wholesale Gothic Supplier for Your Unique Style

Are you looking for a reliable and affordable wholesale gothic supplier? Look no further! Our company is a leading provider of high-quality gothic clothing, accessories, and decor. With a vast selection of unique and stylish products, we are committed to helping you create the gothic look you’ve always wanted.

Whether you’re a boutique owner or online retailer, we’ve got you covered. Our products are designed to meet the needs of gothic and punk enthusiasts everywhere, offering a wide range of styles, sizes, and materials to choose from.

We take pride in offering exceptional customer service, quick shipping, and unbeatable prices. Our team of experts is always available to answer any questions you may have, ensuring that you have a smooth and enjoyable shopping experience.

What Shipping Methods Are Available?

Express Delivery through: FEDEX, DHL, UPS, Cainiao 7-14 days door to door depending on the countries. Postal service available upon demand.

How Long Will It Take To Get My Package?

We provide a full door-to-door service. Average delivery time is from 7-14 days. Only Customs clearance is not included in the price. All the rest is 🙂

Do You Ship Internationally?

All our products are shipped directly from our warehouse located in China to all countries.

How to follow my order?

We will update the tracking number once the packages are sent. You could find them in your wholesale account in this website. Log In

How do I place an Order?

We have made the website as clean as possible to let you order very easily on it. You can place order on the website or send us your order by mail: [email protected]

Do I need an account to place an order?

Yes, you will need to open your account.

Who should I to contact if I have any queries?

Please click on “Contact Us” in below footer.

How Can I Cancel Or Change My Order?

Through your account or just by mail at [email protected]

How Do I Track My Order?

Tracking number will be sent to you by mail. It will also be on your Wholesale account (Link in below footer).

How Can I Return a Product?

If you face any problems with Quality or order, please contact us at [email protected]. Our customer service will reply to you shortly.

What Payment Methods Are Accepted?

Payment by bank transfer is prefered, all payments should be done before goods received.

Is Buying On-Line Safe?

Our website is secured and respect all reglementations and norms for online purchasing.

Pro-forma and Invoices

Our system will generate an order for you once the order is placed. You can find all your invoices in PDF in “my account”.

How about product quality and norms?

Our products have been developed by ourselves directly with our partners. All products are CE and are safe for the consumer. We only provide the best quality. We are working with more than 50 partners around the world.

Can I use your pictures?

All of our pictures are available to share with you for your website and communication. We will send to you if you request.

About Moon Attic

Moon Attic Distribution Limited is a company registered in Hong Kong.

Moon Attic Distribution Limited address: Flat A, Floor 15, Manly Commercial Building 15 Soy Street, Mongkok, Kowloon Hong Kong.

Headquarters & Operations China: Chang’An Road, Shanghai, China, 200000.

Website developed and administered by Moon Attic Distribution Limited.

Moon Attic is a trademark, can’t be copied.

Language Spoken: English, French & Chinese.

Ambitions & Values

Moon Attic is the new brand for alternative clothing and accessories. Based in China and France, we have a great pleasure developing exclusive products for your shops. At this stage, we focus only on wholesale sales, which means we are looking for distributors/retailers to work with.

SHIPPING

What Shipping Methods Are Available?

Express Delivery through: FEDEX, DHL, UPS, Cainiao 7-14 days door to door depending on the countries. Postal service available upon demand.

How Long Will It Take To Get My Package?

We provide a full door-to-door service. Average delivery time is from 7-14 days. Only Customs clearance is not included in the price. All the rest is 🙂

Do You Ship Internationally?

All our products are shipped directly from our warehouse located in China to all countries.

How to follow my order?

We will update the tracking number once the packages are sent. You could find them in your wholesale account in this website. Log In

ORDERS

How do I place an Order?

We have made the website as clean as possible to let you order very easily on it. You can place order on the website or send us your order by mail: [email protected]

Do I need an account to place an order?

Yes, you will need to open your account.

Who should I to contact if I have any queries?

Please click on “Contact Us” in below footer.

How Can I Cancel Or Change My Order?

Through your account or just by mail at [email protected]

How Do I Track My Order?

Tracking number will be sent to you by mail. It will also be on your Wholesale account (Link in below footer).

How Can I Return a Product?

If you face any problems with Quality or order, please contact us at [email protected]. Our customer service will reply to you shortly.

PAYMENT

What Payment Methods Are Accepted?

Payment by bank transfer is prefered, all payments should be done before goods received.

Is Buying On-Line Safe?

Our website is secured and respect all reglementations and norms for online purchasing.

Pro-forma and Invoices

Our system will generate an order for you once the order is placed. You can find all your invoices in PDF in “my account”.

PRODUCTS & QUALITY

How about product quality and norms?

Our products have been developed by ourselves directly with our partners. All products are CE and are safe for the consumer. We only provide the best quality. We are working with more than 50 partners around the world.

PICTURES

Can I use your pictures?

All of our pictures are available to share with you for your website and communication. We will send to you if you request.

ABOUT US

About Moon Attic

Moon Attic Distribution Limited is a company registered in Hong Kong.

Moon Attic Distribution Limited address: Flat A, Floor 15, Manly Commercial Building 15 Soy Street, Mongkok, Kowloon Hong Kong.

Headquarters & Operations China: Chang’An Road, Shanghai, China, 200000.

Website developed and administered by Moon Attic Distribution Limited.

Moon Attic is a trademark, can’t be copied.

Language Spoken: English, French & Chinese.

Ambitions & Values

Moon Attic is the new brand for alternative clothing and accessories. Based in China and France, we have a great pleasure developing exclusive products for your shops. At this stage, we focus only on wholesale sales, which means we are looking for distributors/retailers to work with.